Last Updated: January 2025
1. Introduction Welcome to Magic Clean LLC. These Terms and Conditions govern your use of our website magiccleanllc.com and our cleaning services. By accessing our website or using our services, you agree to comply with these terms.
2. Services Magic Clean LLC provides residential and commercial cleaning services in Grand Rapids, Michigan. Service details, pricing, and availability are subject to change without prior notice.
3. Booking and Payments
Appointments must be scheduled in advance through our website, phone, or email.
Payments are due at the time of service unless otherwise agreed upon.
We accept various payment methods, including credit cards and online payments through third-party providers.
Any cancellations must be made at least 24 hours in advance to avoid cancellation fees.
4. Customer Responsibilities
Customers must provide accurate contact and service location details.
Ensure that all personal and valuable items are stored securely before service begins.
Grant access to the service location at the scheduled time.
5. Refunds and Cancellations
Refunds are not issued for completed services.
If you are unsatisfied with our service, please contact us within 24 hours, and we will make reasonable efforts to address the issue.
Cancellations made less than 24 hours before the appointment may incur a cancellation fee.
6. Limitation of Liability
Magic Clean LLC is not liable for pre-existing damages to property or items.
We are not responsible for damages caused by improper use of cleaning products when not following our guidelines.
Our liability is limited to the total amount paid for the specific service in question.
7. Marketing and Advertising
By using our services, you agree that we may use anonymized customer feedback for promotional purposes.
Our website may display advertisements, including targeted ads based on browsing history and engagement with our services.
We may use tracking technologies to improve ad performance and optimize marketing campaigns.
8. Privacy and Data Collection
Personal information collected through our website and services is subject to our Privacy Policy.
We may collect and use data for marketing, including through third-party advertising platforms like Google Ads and Facebook Ads.
Customers may opt out of marketing communications at any time.
9. Changes to These Terms Magic Clean LLC reserves the right to modify these Terms and Conditions at any time. Continued use of our website or services after updates constitutes acceptance of the revised terms.
10. Contact Information For any questions regarding these Terms and Conditions, contact us at:
Magic Clean LLC
Grand Rapids, Michigan
(616) 699-8717
magiccleanllc.com